HR EN

General Aviation Terminal

Private. Fast. Effortless.

Overview

The General Aviation Terminal provides a modern, well‑appointed environment with services tailored for private flight passengers and crew.
 

What's included

  • Dedicated welcome reception & comfortable lounges
  • Meeting room(s), high‑speed internet, satellite TV, showers
  • Standard catering included in passenger/crew charge (hot & cold drinks, bakeries, fruit of the day)
  • One private vehicle parking slot (up to 1 hour) included; extra hours surcharged (price on request)
  • Flight planning room; additional services upon request
 

Operating Hours & Access

7AM-9PM, seven days a week.
For operational reasons, no landside entry to GAT after 7PM (use Passenger Terminal - Information Desk, Departures L2).

After hours, GA handling via Passenger Terminal; GAT opening on request: €400/hour (VAT not included).



Common General Aviation Handling Procedures

Arrival
  • Aircraft marshaling
  • Baggage offloading
  • Separate passenger and crew transport to General Aviation Terminal
  • Baggage transport to General Aviation Terminal
  • Passenger and crew immigration and customs control assistance at a separate control place
  • Separate exit

Departure
  • Crew and passenger registration inside the General Aviation Terminal
  • Separate immigration and customs control
  • Separate passenger and crew transport to the aircraft
  • Baggage transport to the aircraft
  • Baggage loading


Note: Private vehicles may access the GAT apron upon prior written consent by MZLZ Jsc.
 

GAT Commercial Sevices Price List & Terms

General Aviation Terminal Private Vehicle Car Park - Terms & Conditions
GAT Commercial Services Price list
 
Regardless of the Price list, GAT users as well as all other users of the airport infrastructure (including Centralized and any other infrastructure) will continue to be provided with and charged for the services in accordance with the Airport Regulated Charges Price List, as well as ground handling services in accordance with Zagreb Airport ground handling services provider price list(s).
 

GAT Facility Utilization Service Charges

  • GAT PASSENGER FACILITATION CHARGE (CREW SHALL NOT PAY THIS CHARGE)
  • GAT FERRY FLIGHTS (ONLY CREW)
  • GAT AMBULANCE FLIGHTS
  • GAT SCHOOL TRAINING FLIGHTS
*the charges quotation (international & domestic traffic) available upon request.

 

Catering Services

Standard catering is included in GAT passenger/crew charges (hot & cold beverages, bakeries, fruit of the day).
“On‑Demand Catering” with hot & cold meals is available and billed separately (details & price list upon request).
 

Location

The GAT is located on the western side of the airport campus; follow signs for "Terminal Generalne Avijacije /General Aviation Terminal”.
 

Payment Methods

Credit cards
Cash


Partners

Ground Handling Services: Havas
GH-Contracts@havas.net
Fuel Supplier - according to the official fuel supplier


Contacts

GAT Ops

+385 98 293 129
zagtgav@havas.net


Traffic Coordination (21:00-07:00)

 +385 1 4562 200 / +385 1 4562 009
zagops@havas.net
SITA: ZAGAPXH


GAT Commercial Services

(offers, terms, contracting)

VIPServices@zag.aero
 

Outside Administration Hours

(Mon-Fri from 3pm until opening hours of the airport that day, during weekend and Holidays)

koordinatori@zag.aero
(cc) VIPServices@zag.aero