Terms of Use & User License Agreement/Disclaimer - Privacy Policy

We offer public wireless Wi-Fi internet access services (the Service) to its guests (Guest or User or You or Your). This Service allows You to access the internet by connecting a wireless enabled device to Our network resources. Guests seeking to use Our network must first agree to the following terms of use (Terms of Use):

1. When and as available, we will allow You non-exclusive Wi-Fi connectivity while on Our premises. However, we do not guarantee You an internet connection; the bandwidth provided shall be at our sole discretion and Your usage may be terminated by Us at any time without further notice.

2. While we may agree to troubleshoot any connectivity problems on our network, We will not provide technical assistance for any devices not owned by Us. Any assistance you might receive from us is strictly on an as is basis, without any warranties or representations.

3. The Services may be used for lawful purposes only. Internet access through Our Wi-Fi Service is filtered, may be monitored, and We may block or restrict access to certain websites based upon Our security policies in place from time to time. Any content deemed illegal, inappropriate or unethical, including but not limited to content considered by Us to be copyrighted, protected by trade secret regulation, threatening, defamatory, pornographic, illegal or terrorist in nature, may be blocked. Use of Our Wi-Fi Services for activities deemed by Us to be illegal may be recorded, traced and turned over to the appropriate local, state or federal law enforcement authorities. However, this right to monitor in no way creates an obligation or duty on Our part to monitor Your access and Your access to any content through Our Service in no way implies or warrants the content is either legal or appropriate.

4. From time to time We may monitor the exchange of content through a Guests wireless access device as part of an investigation regarding the content and/or activities of internet usage (in search of hackers, those gaining illegal access to computer systems, and for network management). If pursuant to any such investigation We are granted or obtain access to any Guest device or content, We will limit Our access and use solely to conduct such investigation and We will take all necessary and reasonable steps to treat all such accessed content as confidential and will protect it from improper disclosure to any third-party or entity, using the same level of care to prevent disclosure or unauthorized use as We exercise in protecting Our own information of a similar nature.

5. When using Our Service You are giving consent to the use of cookies. Upon logging into Our Service you may provide some personal information, such as e-mail address. By providing this information You consent to allowing Us to periodically send to You e-mails about Our company, products and services. We will never sell or otherwise share Your e-mail address with non-affiliated companies.

6. Using Our Service, You may download and upload content to and from Your wireless access device. Be advised that content sent to and from a wireless access device using Our Wi-Fi connection can be captured by anyone with appropriate technical knowledge. Although We incorporate wireless encryption technology into our Service, use of Our Service is at Your sole risk. We are not responsible for Your content whether it is personal and/or corporate in nature, and You assume sole responsibility for any theft, loss or corruption of Your device or content.

7. We are not responsible for any loss of or damage to, Your software and/or hardware, changes in configuration settings, security or data files while using Our Wi-Fi Services. We are not responsible for any virus, Trojans, worms, malware or any other malicious software infecting Your wireless access device while connected to our Wi-Fi network. We are not responsible for any power anomalies or other events that may cause damage to Your wireless access devices while using our Services.

8. Your access to other devices on Our private network such as printers, copiers, fax machines, scanners, etc., is strictly prohibited.

9. By agreeing to these terms of use you expressly understand that we may monitor all traffic in and out of our gateway and therefore may gain access to and/or gain knowledge of content transmitted to or by you while connected to our services. Our Wi-Fi services are provided - as is - we disclaim all warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability and fitness for a particular purpose. You agree to indemnify and hold us harmless from any claims resulting from your use of our Wi-Fi services. In no event will we be liable to you or any third party for any direct, indirect, special, incidental or consequential damages (including, without limitation, damages for loss of business/profits, data, hardware, or good will) arising out of the use of or inability to connect to the internet, even if we have been advised of the possibility of such damages.
* * *

Privacy Policy


This privacy policy sets out the way in which your personal data is handled by International Zagreb Airport Jsc. (referred to as "we", "us" and "our") whether collected through one of the websites operated and managed by us, or at the airport or other collection points.
We regard your privacy as very important. Any personal data you provide to us will be dealt with in accordance with this privacy policy. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our websites or otherwise disclosing your personal data to us, you agree to the collection and processing set out in this policy.
What personal data do we collect and how do we use it?
We will collect personal data from you, when you register on our websites, buy a service or product from us, enter a competition, use our Wi-Fi service, make enquires or otherwise provide us with your personal data.
Purchasing a service or product
We may collect your name, address, email address, phone number. We will use this information to supply you with the service or product, to help us prevent fraud.
Using our Wi-Fi service
When you register to use our Wi-Fi service we will collect your name, email address and postcode.
We may also ask you for some additional information, although you do not have to provide this, such as your flight number. Each time you use our Wi-Fi service we may collect this information, along with details about your Wi-Fi session, such as how long you were logged into the Wi-Fi.
Accessing our websites
As you move around our websites we will collect information about your visit, such as which pages you visit, how often you visit and which competitions you enter.
From third parties
We may collect personal data from third parties that they hold about you and use it to supplement the personal data that you provide to us. We will then use this personal data in accordance with this privacy policy and the privacy notices given to you by the third party.
Building a profile and understanding who visits our websites
We may also use the personal data we collect about you to create statistics and anonymised information to then share with third parties including ad networks, search engines and analytics providers.
We will use the personal data set out in this policy, as well as the other information we collect about you, to improve the quality of our website and help build a profile of you so we can get to know you better and send you news, updates and offers that we think will be of interest to you.

There are many exciting promotions, news, features and activities we want to keep in touch with you about by email and / or SMS. When you register with us or provide us with your personal data there will be a consent box that allows you to indicate your preference in this respect.
So we remain up to date with your preferences we may get in touch by email and / or SMS to check you are happy with what you are (or are not) receiving from us and that the information we hold about you is up to date.
You can change your mind at any time and unsubscribe from receiving marketing from us by emailing your name and address at

Who do we share your personal data with?
We may share your personal data with:
Any member of our group;
Our service providers who operate elements of our websites, provide services and/or process personal data on our behalf. Where such disclosures are made, this will be under contractual arrangements between the relevant service provider and us and;
Third parties who provide data cleansing, profiling and matching services, so they can assist us in building our profile of you.
We may disclose your personal data to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data
We may need to store or transfer your personal data to countries outside the European Union. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this privacy policy. By submitting your personal data, you agree to this transfer, storing or processing.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our websites; any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.

Protecting your information
Our websites use up to date industry procedures to protect your personal data. We also protect the security of your data during transmission using Secure Sockets Layer (SSL) encryption software. We may vary this in the future if we feel you will benefit from greater security whilst using our websites.
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you via our websites.
Our websites use cookies, as almost all websites do, to help provide you with the best experience we can. For more information please see our cookie policy.
Third party services
We may from time to time make available through our websites certain services provided by third parties. To gain access to these services, you must register with these third parties and deal with them direct. Please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Your rights
If you believe any of the personal data we hold is incorrect you can amend your details by contacting us at
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email and / or SMS.

If you have any questions, comments or requests regarding this privacy policy, we will be happy to answer them. Please contact Please remember to include your name, address and postcode or email address along with any correspondence reference you may have.