Customs

CUSTOMS REGULATIONS

web: www.carina.hr   

ZAGREB AIRPORT CUSTOMS (PASSENGER TRAFFIC) Telephone: 01 6511 833
(CARGO) Telephone: 01 6511 837 /  Fax: 01 4562 545
(HEAD OF CUSTOMS OFFICE) 01 6511 670 
e-mail: e-mail: zagreb.airport@carina.hr , zagreb.airport-cargo@carina.hr 


Info: 0800 12 22
 
Customs and tax allowances for travellers

If you enter the EU through airport which is not in EU country, goods in your personal luggage having no commercial character can be imported free of customs duties, VAT and excise duties within the following limits:
 
Product Amount

Tobacco products(a)(c)
  • 200 cigarettes
  • 100 cigarillos
  •  50 cigars
  •  250 grams of tobacco
* Each amount represents 100% of the total allowance for tobacco products and any combination of those products must not exceed 100%. Example: 100 cigarettes + 50 cigarillos = total allowance

Alcoholic beverages (a)
  • a total of 1 litre of alcohol and alcoholic beverages of an alcoholic strength exceeding 22% vol, or undenatured ethyl alcohol of 80% vol and over (b); or
  • a total of 2 litres of alcoholic beverages of an alcoholic strength not exceeding 22% vol.(b)
  • a total of 4 litres of still wine, and
  • 16 litres of beer (only for VAT and excise duty)

Other goods (including perfume, coffee, tea, electronic devices etc.)(a)
  • Up to a value of €430 for air and sea travellers
The value on an individual item may not be split up. The value of personal luggage (i.e. suitcases) and medicinal products for the personal needs of the traveller do not count. Member States may reduce the above limits to € 150 for travellers under 15 years.
 
a) Allowances concerning tobacco and alcohol do not apply in the case of travellers under 17 years of age. 
b) Each of these amounts represents 100 % of the total allowance for alcohol and alcoholic beverages (see Art. 9 (2) of Directive 2007/74/EC), 
c) Cigarillos are cigars of a maximum weight of 3 grams each.

Restrictions of particular interest to international passengers

1.   Products of animal origin
Apart from some exceptions the Community rules do not allow the importation of meat, meat products, milk and milk products by 
travellers.

2.   Animal or plants or part of these, covered by the convention of Washington
Travellers must be aware that certain wildlife animals or plants and parts thereof are protected by the Convention of Washington (CITES). The importation of these specimens is strongly restricted following the Community rules implementing the CITES-Convention.   

3.   Pets 
Pet owners have to respect the Community rules on movements of pet animals.   

4.   Prohibitions and restrictions in the following areas are covered by national legislation 
  • Drugs
  • Medicines
  • Weapons
  • Explosive Material
  • Pornographic Materials
  • If you need more information, please contact the competent authorities. 

5.   Travelling with € 10 000 or more in cash 
Travellers entering or leaving the EU and carrying €10 000 or more in cash (or its equivalent in other currencies or easily convertible assets such as cheques drawn on a third party) have to make a declaration to the customs authorities.   This follows the entry into force of a new European Regulation aimed at fighting money laundering, and the financing of terrorism. Customs authorities are empowered under the Regulation to undertake controls on individuals, their baggage and their means of transport and detain cash that has not been declared.

Travellers  must  be  aware  that  all  Member  States apply penalties in the event of failure to comply with the obligation to  declare as  laid  down in  the  Regulation.  Some Member States  may  apply additional  measures  according  to  their national legislation (e.g. intra-community cash controls).
 
              POSTER1                                  POSTER2

To enlarge the image click on the word POSTER1 or POSTER2.


Baggage controls in the European Union

Explanation of enterence channels

 In desire to facilitate your entry in Croatia and EU, a system of thre separate customs control chanels has been established at the Zagreb airport:   

Blue channel ( EU flights only) is for passengers arriving from fliight within EU and their luggage has a prominent green edged tag (not required customs controls)   

Green channel (no goods to declare) is for passengers having goods for which no duties are to be paid and no customsformalities are necessary

Red channel (goods to declare) is for passengers which customs formalities are to be carried outi, or there is a need for the collection of import duties, because the luggage contains items or goods for its intendend purpose, quantity or value is above than the premmisible limit.   

How do these controls operate in practice ?  That depends on your situation:   

1.   Are you taking an intra-EU flight? (Ex: London - Zagreb) 
Your baggage is not subject to any customs control on your arrival in Zagreb (Note 2) You leave the airport by the exit reserved for intra-EU travellers . Your registered baggage will have been given a green-edged tag in London which identifies it as baggage not subject to control on arrival.   

2.   Are you taking a non-EU flight? (Ex: Moscow - Zagreb) 
Both your registered baggage and hand baggage are liable to be checked by customs in Zagreb. Your registered baggage was given a normal tag in Moscow (no green edges) which identifies it as liable to control.   

3.   Are you coming from an airport located outside the EU on board a plane which, after a stopover in an EU airport, will bring you to your final destination in another EU airport (e.g. :Toronto - London - Zagreb on the same aircraft - transit flight). 
You are in a situation identical to that described under point 2; your registered baggage and your hand baggage are liable to be checked in Zagreb.   

4.   In an EU airport, are you boarding a plane coming from an airport outside the EU and which has another airport in the EU as its final destination? (Ex: Mexico-Madrid-Zagreb; you board in Madrid the aircraft bound for Zagreb – transfer flight). 
You are taking an international flight. Consequently, your baggage is liable to be checked in Zagreb. However, generally speaking registered baggage with a green-edged tag will not be checked.   

5.   Are you taking a flight between a non-EU airport and an EU airport with a change of plane in another EU airport? (e.g. Tokyo - Copenhagen - Zagreb with a change of aircraft in Copenhagen) 
You will get off the first plane in Copenhagen where your hand baggage is liable to be checked by customs. Meanwhile, your registered baggage, which will have been given a normal tag (no green edges) in Tokyo, will be transferred from the baggage hold of the first plane to that of the second). On arrival in Zagreb , your hand baggage will not, in theory, be liable to be checked by customs, whereas your registered baggage may be.   

6.   Are you taking a flight between two EU airports with a stopover in a non-EU airport? (e.g. Rome - Zurich - Zagreb , with or without a change of plane) 
Your registered baggage will be given a green-edged tag in Rome and will not be liable to be checked in Zagreb. However, your hand baggage is liable to be checked for the same reasons as those stated under point 4.
 
Models of labels

In large airports, it is not always possible to separate passenger flows according to the destination of their travel, regardless of whether they started their journey on EU airport or non-EU airport. It can therefore happen that passengers of both categories mix together in airport public areas. However, luggage which comes from non-EU airport may be subject to controls, while luggage checked-in on EU airport need not be (note 2). Consequently, in order to allow a quick and effective identification of luggage according to the airport where they were checked-in, and, therefore to optimize controls of luggage having origine in third countries, while ensuring free movement of other luggage as well, the latter receives a green-edged tag of a different model than those used elsewhere in EU. 

1.   Green-edged tag This tag model is used to identify the hold baggage registered in an EU airport.



2.   "Usual" tag. This refers to the tags generally affixed on hold baggage checked in an airport which is not located on the territory of EU. They are not bordered with the distinctive green bands of the tags affixed in the EU.






Gallery


 

Newsletter registration