B2B Online feedback form



Listening carefully to what you have to say makes us a stronger and better company.

We would like you to be fully satisfied with our service and business interaction. If you would like to provide us with your feedback on any aspect of our business or service that did not meet your expectations or would like to suggest on how we can make further improvements, please use this B2B online Feedback form.  Please note that all your B2B complaints must be reported in writing exclusively through this form. MZLZ Customer Service Team will respond to your feedback as soon as possible.

MZLZ Commits on:
  • Acknowledging your online B2B feedback immediately.
  • Provide you answer at the latest within the 21 administrative business days (excluding weekends and Holidays) from the day of your initial B2B online complaint receipt.
  • Provide you answer at the latest within the 15 business days from the day of your initial B2B online complaint receipt.


Your complaints, objections, suggestions

Complainant contact infomation

Company address

* mandatory fields

 
Your personal data

Your personal data that you have filled in the Feedback/complaint form will be used only for the purpose of the Feedback/complaint processing – i.e. preparing response to the complaint. By submitting this form, you are giving MZLZ the consent to use your personal data in the aforementioned purpose, including its check with the third parties when required for complaint processing.