Reservations and Cancellation

Please make the reservation for your flight well in advance through your travel agent or your airline's sales office. If you do not use the reservation within the agreed period your reservation will be cancelled.

In the event of a booked seat not being used, airlines reserve the right to cancel all connecting and return bookings. A cancellation charge is payable by any passenger who fails to cancel a reservation not later than 24 hours before flight departure on domestic services, and 48 hours before flight departure on international services.

If a reservation is being made for:

• an unaccompanied minor,
• an individual with special needs
• an older person who needs assistance
• or a person carrying a household pet

Please state to the airline which of the above categories is involved, to ensure provision of the appropriate services.